Contact Us

We’d like to hear from you!

We welcome your inquiries. For questions regarding our research peptides, orders, or general information, please contact us and our team will assist you promptly.


Contact Information

AZRL LTD
4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London
W1T 6EB

contact@azentraresearchlabs.com

General Questions

Do you offer shipping to my country?

We currently provide secure and reliable shipping across selected European countries, including France, the Netherlands, Germany, and Spain. Orders are handled with care and dispatched using trusted logistics partners to ensure a smooth delivery experience.

How long does order processing take?

Orders are typically processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

How long does delivery take?

Estimated delivery time is 1–3 business days for all supported countries, including France, the Netherlands, Germany, and Spain. Delivery times are generally consistent but may vary slightly due to courier operations or seasonal demand.

How much is shipping?

Shipping fees are fixed based on order quantity:

  • Single pen orders: €9.99
  • Orders with more than one pen: €19.99
Will I receive tracking information?

Yes, once your order has been dispatched, tracking details may be provided via email so you can monitor your shipment throughout the delivery process.

What should I check before placing an order?

Please ensure that your shipping details are accurate and complete. We are not responsible for delays or delivery issues caused by incorrect address information. Delivery timelines are estimates and may be affected by courier-related factors.

Are there any compliance requirements for ordering?

All products are intended strictly for research and laboratory use only. They are not intended for human consumption or medical use. Customers are responsible for ensuring that their purchase complies with local laws and regulations before placing an order.

All products are intended for laboratory research purposes only.