Returns & Refunds

Returns Policy

Due to the nature of our products, we generally do not accept returns once an order has been processed or dispatched. This is to ensure product integrity, quality control, and safety standards are maintained.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request supporting information such as photos to review the issue and provide an appropriate resolution.

Order Issues

If there is an issue with your order, please contact us as soon as possible. We will assess each case individually and aim to provide a fair and reasonable outcome.

Refund Eligibility

Refunds may be considered under the following circumstances:

• The item received is incorrect
• The item arrives damaged or defective
• The order is not delivered within a reasonable timeframe

Refunds are not typically provided for:

• Change of mind
• Incorrect selection by the customer
• Improper handling after delivery

Processing of Refunds

If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your payment provider.

Contact

For any returns or refund inquiries, please contact us through our website and include your order details for faster assistance.